As an Independent Information Technology Consultant I enjoy helping people solve their Windows-based personal computer and WiFi networking hardware and software problems.
I am known for being very patient and working well with all age groups, including Seniors.
I resolve computer-related issues at a very reasonable rate, especially compared to major stores, and I will not sell you something you do not need.
My career spans over 40 years in the IT industry with Western Union and IBM.
During that time I held numerous positions, including repairing everything from the cash registers in the cafeteria to the water-cooled mainframes in data centers. My last assignment with IBM was as a Data Analyst and Business Program Manager for the Global IBM Lenovo Project Office researching and responding to service delivery concerns.
Please contact me for your home and small office Windows computer and WiFi repairs, and upgrade and consulting needs.
I provide on-site service in the Mid Hudson Valley area as well as remote desktop technical support. You can also bring your computer to my location in Middletown just down the road from I-84 Exit 3 and receive a reduced hourly labor charge.
Virus and Malware Removal
Using the latest antivirus programs, on site or by remotely connecting to your computer over the Internet
Hardware Repair and Upgrades
a bigger hard drive? Replace that broken DVD drive? Won't power on?
Prompt onsite or drop off repair and upgrade service at reasonable
prices using quality parts.
Remote Technical Support
help with software, scanning for a virus, trouble shooting performance
issues? I can remotely connect to your computer and work with you over
the telephone to correct these problems and more.
Emergency Call Out
response for repair of critical Windows based hardware and software.
Dedicated technical support to get you back up and running.
Cracked screen replacement
your cracked or damaged Windows laptop screen. Replacement screens available
from $75 - $250 depending on make/model. Labor extra.
Data and Operating System Backup
will setup your computer to perform regular scheduled backups using
network or USB attached external hard drives. New external drives and
backup software available for additional cost.
Software Installation, Updates, & Repair
or updating software isn't always an easy task. Unexpected errors can
cause frustration. I can help either with on site or by remotely
connecting to your PC over the Internet.
Operating System Reinstallation
Clean install of your Windows or Linux Operating System with the latest drivers.
WIreless (WiFi) Networking
home or office WiFi coverage. Upgrade router and network to support
current high speed standards. Firmware updates protect against security
issues. Resolve conflicts with other networks
Hard Drive / SSD image and clone
Clone old hard drive to a new hard drive or SSD. You can supply the new drive or I can purchase it for you.
UPS Battery Replacement
batteries usually need to be replaced every three years. Why buy a new
UPS when I can replace your battery and recycle the old battery for you.
for your home office technology needs, wireless network design, site
surveys, backup power sources for use during electric outages, redundant
Internet feeds. Ask me about anything!
Consultant | Independent Business Owner at Kirbytown Computers
Visit me on Facebook at https://www.facebook.com/kirbytowncomputers/